Data Deletion Rights

Your rights under Meta Platform Terms & Virginia VCDPA

What Data We Hold

When you connect your Facebook account through the Meta Ad Access Manager, we may store the following data associated with your Facebook User ID:

Your name and email address (from Facebook Login)
Your Facebook Business Manager ID and Ad Account ID
A long-lived Facebook access token (used to manage your campaigns)
Business information you provided during onboarding
Campaign performance data retrieved from the Meta Marketing API

How to Request Deletion

Option 1 — Via Facebook Settings (Automatic)

The fastest way is through your Facebook account settings. Facebook will automatically notify us and trigger deletion of all your data within 30 days.

Open Facebook App Settings

Option 2 — Email Request

Send a deletion request directly to our privacy team. Include your Facebook User ID or the email address used during onboarding. We will process your request within 30 days and send a confirmation.

Email [email protected]

What Happens After Deletion

Upon receiving a valid deletion request, we will permanently remove:

Your Facebook access token and user ID
Your ad account and business manager associations
Your personal contact information (name, email, phone)
Any onboarding session data linked to your account

We may retain anonymized, aggregated data (e.g., total number of onboarding completions) that cannot be linked back to you. We also retain deletion request audit logs as required by Meta Platform Terms.

Note: Deleting your data from our systems does not affect your Facebook account or any data held by Meta directly.

This page is maintained in compliance with Meta Platform Terms Section 3.d and Virginia VCDPA. For questions, contact [email protected]